Returns & Exchanges
At Earth Shoes, we want you to walk comfortably; if your purchase isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery. We are committed to sustainable practices and ensure that every return is handled with the planet in mind.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid sustainable shipping label provided at the end of the return process.
Package Your Shoes
Place the unworn shoes in their original eco-friendly packaging and securely attach the shipping label to the outside of the box.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing